Dividing the work into various smaller tasks has always been the best way to complete it earlier and more effectively.
Our Remote Project Management Services are based on this very principle. Simple in theory, complex and often difficult in practice if you have no experience in implementing it!
One of our Project Managers will personally take care of each phase of analysis,
creation, processing and execution of all the steps necessary to complete the project received.
Each task will be done following the guidelines provided but also optimising resources, costs, time and processes as much as possible.
In addition, a status, risk and forecast analysis of the project will be sent each time a main part of the project is completed or an important step is reached.
In a few words, Project Management consists in planning all the phases of a project in order to guarantee the respect of its objectives, quality, timing and budget, monitoring the development of all the actions foreseen and recalibrating every single event if necessary
Relying on one of our experts brings clear objective and immediate advantages:
Increased overall productivity due to greater efficiency with the same results.
Project to introduce a web-based IT platform on behalf of a Swiss insurance regulator.
Context of the project: the current software is reaching the limit of its capabilities
The project objective is to optimise the current functions, increase performance and facilitate the exchange of data between the parties in strict compliance with data protection guidelines, data security in accordance with the GDPR and Swiss data protection legislation (Data Protection by Design).
What we did:
For this scope, the project has been divided into several macro-projects, all managed entirely remotely
It often happens that you have to produce a digital document but do not know how to use the program effectively to create it. Or you need graphics for your next poster or your online ad but have no idea how to make it.
Not everyone is then able to create an attractive company presentation or one that is clear and comprehensive to those who will have to read it.
Our experts - analysts, consultants and technicians - are at your disposal to meet your needs, providing you with remote assistance leading to an effective solution or the production of the desired result.
Our Back-Office Support covers various needs and expertise. Some examples are:
The Business Analyst composes the various steps needed to complete the project, while providing a detailed analysis on how to solve the problem assigned to him/her at the functional and/or technical level. The various tasks of a Business Analyst include conducting research, drafting plans/presentations and detailed description of systems and software.
Figure that programs the capacity of the resources working on the project or in various projects, programmes and portfolios, balancing the constraints of allocations such as: Required profiles, time, risks, costs and availability, while managing and monitoring that all tasks are carried out on time and in the manner set, possibly adapting the capacity planning.
It may also be necessary to create a business roadmap, in which projects, programmes and portfolios are prioritised on the basis of criteria assessed together with the business, such as ROI, investment cost, project duration, and then move on to various stages of increasingly detailed planning of projects belonging to the roadmap for the fiscal year.
Handles the knowledge management of the project, program or portfolio, such as data and resource information assigned, factors of the duration of the tasks, developed systems and software, companies involved and others. Part of the Knowledge Management work can be the creation of a business dashboard dedicated to the representation of selected information to be shared according to a specific study, the implementation of a knowledge sharing workflow, the development of an intranet site for the detailed and transparent presentation of resources and skills or the continuous population of wikis in order to share and enrich knowledge about a project or product in collaboration.
For a large Swiss telecommunications company, we have taken full responsibility for the management of the Project Management.
What we did:
A brilliant idea, a revolutionary process?
A market survey or a company workshop focused on finding new initiatives leads to the creation of new programs, applications and mobile apps that can solve a problem or need.
Often, however, once such an idea has been developed, it is not possible to continue its development or expansion due to a lack of resources to devote to it or an organised structure to increase the new business adequately.
Our technicians and industry experts are at your disposal to provide you with the support you need so that your new business idea or application can be implemented as effectively as possible!
With our Remote Application Support you can count on a team capable of performing various actions to enable you to achieve your goal:
We managed the support for a project management software based on the Agile software development project management system.
What we did:
Despite the age of digitalization we live in, certain sectors or customer groups are even more easily accessible through voice channels. Many businesses are essentially based on human contact and it is still necessary to make use of methods that are considered outdated or to exploit a specific and targeted "customer chase" solution.
Remarketing creates forms of customer reconversion, bringing new customers to the company without the need to look for new ones, leading existing ones to spend again.
It can also be applied as a simple reminder of your loyalties to your future events or shows.
All you need is a contact list with their phone numbers!
In addition to customer remarketing, we also offer Customer Care and Help Desk services.
Relying on a professional remote assistance service provides immediate benefits:
Telephone and e-mail remote assistance for customers of an IP69 watertight stock brand.
What we did:
Not always in the company there is that IT figure able to solve the various problems that afflict computers every day. Technical errors, wrong configurations, wrong inputs and unknown bugs are the order of the day.
Our programmers and technicians can put themselves at your disposal to solve these extraordinary daily problems. From the configuration of the company email to the remote formatting of the PC full of errors.
With our IT Assistance we can solve various needs such as:
Does your company need specific support? Or you are looking for a translator or a language enthusiast, but don't know how to move between linguistic platforms and CAT Tools?
Due to our over twenty years of experience, we can help you understand and transfer a method on how to use these fantastic digital tools for your language needs!
We help end clients and leading agencies to manage their projects, IT processes and support them in solving complex issues arising from the most popular language platforms.
Our language services agency has been using the latest digital tools made available to the market for years, thus developing a competence and above all an experience that you can benefit from, without wasting time developing it independently, making mistakes and losing valuable hours of work.
By requesting our assistance and training, we can help you in various ways:
Ogni lunedì una nuova curiosità linguistica!
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